Ross Anderson

MD Office Services

Ross started in the industry in the then small pest control division at Industrial Health Services (IHS). There he got his Pest Control License, grew the division and implemented the HACCP programme and rose to the position of Operations Director Ross joined the Servest Group in 2006 through the acquisition of IHS, and while at Servest had to work hard to again become Operation Director overseeing the Pest Control, Deep Cleaning, Hygiene and Outright divisions. In 2011 Ross was appointed as MD of Servest Hygiene and in 2014 was asked to take over the Office Plants division and integrate it with Servest Hygiene.

Achievements

One of Ross’ greatest work achievements was to successfully head up the restoring of the then ailing Hygiene Division. This was a task he and his management team achieved with great success. Based on the success in turning the Hygiene Division around, Ross and the team were tasked to perform again by modernising and revitalising the plants and water division. The fruits of their hard work during the 2015 and 2016 financial years are really starting to show.

Qualities

Ross is continually looking ahead for new opportunities to improve the way the customer experiences Servest. He is a structured, disciplined, systems thinker in terms of how the operations side of the business should be run. He is not afraid of leading from the front and showing how it should be done.

Ambition

Ross’ dream is to ultimately have a team of employees working for him who really gets what true customer service looks like and is passionate about delivering that service.

“Live and Breathe Customer Centricity”

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